FAQs
Why attend?
- Tailored for leadership teams.
- Enhance your business practices for long-term sustainability.
- Prepare for the future challenges and opportunities ahead.
- Elevate the quality of services provided to your community.
- Engage in insightful discussions and workshops.
- Network with industry peers and experts.
- Gain actionable strategies to thrive in an evolving landscape.
- Explore our exhibitors' offerings! Our exhibitors provide a wide range of products and services, including adaptive equipment, assistive technology devices, insurance, special education materials, healthcare services, and much more!
Registration
Why is attendance structured by track rather than allowing attendees to choose sessions individually?
Organizing by professional role or title facilitates networking and collaboration among peers with similar responsibilities, challenges, and expertise, fostering more targeted discussions and knowledge exchange. We won’t always organize the conference this way, but with Spring's business focus, we wanted attendees to have more opportunity to engage with similarly-situated peers.
Modify Your Registration
If you need to modify your registration, email Melissa Fannon: mfannon@opra,org
Cancellations, Substitutions & Transfer Policies
ATTENDEES
All requests for cancellations, substitutions and transfers must be made by 11:59 pm EST on April 1, 2024.
Cancellations: Full refunds, will be granted for registrations canceled on or before April 1, 2024. Unfortunately, no refunds will be processed on or after April 1, 2024.
Substitutions: Each registrant is eligible for one substitution provided that (1) the substitution request is submitted in writing via email to mfannon@opra.org , and (2) the registration is transferred to another employee within the original registrant's organization. Please note that substitutions from individuals outside the original organization are not permitted.
Exhibitors
Who exhibits at the conference?
OPRA Conferences are the premiere gathering of community-based I/DD service providers and the community of practitioners that support these providers. The organizations that exhibit at the Conference offer products and services that are relevant to leaders at all levels of the organizations that comprise the Conference audience.
CEUs
Can I receive continuing education credits for attending?
Certainly! OPRA is pleased to offer continuing education credits. Upon completion of mandatory evaluations following each attended session, instructions on how to request credits will be provided onsite at the conference.
Directions
Glass City Center
Getting Here
Toledo is a great travel destination and easily reachable via I-75, I-23 and the Ohio Turnpike. Air travelers can easily get to downtown Toledo from the international Detroit Metro Airport (DTW) which is only 45 minutes (42 miles) away via I-275 and I-75.
Parking
Glass City Center is surrounded by a number of parking options. All provide accessible routes to the Center. As with all covered garages, there are height restrictions.
Please click here for details and maps of public parking locations.
- Glass City Center Garage (entrance on Monroe Street) Also connects to Huntington Center via enclosed skywalk has a height limit of 8’2″.
- Port Lawrence Garage (entrance located on St. Clair, connects to Glass City Center via enclosed skywalk) has a height limit of 7’0″.
- There are many more parking options with accessible paths of travel to Glass City Center’s ground level entrances including outside surface lots located at Washington and Summit.
- Hotel Valet Parking
$25/day Valet Parking is available to those staying at the Hilton or Homewood Suites. - $15/day for self-parking or there is an hourly rate
Toledo
Why Toledo?
Experience the renovated stunning Glass City Center. Toledo is conveniently located at the "Crossroads of America" (Ohio Turnpike 1-80/90 and I-75).
You can feel the excitement in the air with the revitalization taking place in the Toledo region. The Hensville Entertainment District, Promenade Park, and the Downtown Outdoor Refreshment Area (DORA) are accented with live music every night of the week. There's a wide variety of locally-owned restaurants throughout the city that will make for a unique and enjoyable event!.
Did you know?
Destination Toledo is helping pave the way for Toledo, Ohio as a Certified Autism Destination. We aim to provide a welcoming and inclusive experience as visitors on the autism spectrum and their families discover Toledo.
Visit Destination Toledo for local guides and more!
Meals
What meals are included?
- Thursday: Continental Breakfast, Breaks, Lunch, and Exhibitor Happy Hour + a Sponsored Nightcap Option
Dinner arrangements are at your discretion. For a list of available options click Here - Friday: Light Breakfast, Brunch and Breaks
Food Outlet: Additionally, you have the flexibility to choose and purchase grab-and-go items independently at the Glass City Center 1st Floor at: The Bench (Hours: 8 am to 3 pm daily)
Dress Code
We're going for a business casual vibe. But don't stress about fancy shoes—rock those sneakers for comfort, especially since we'll be on our feet a lot in the Glass City Center when you head over to your breakout sessions.
General Conference Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org
Agenda-At-A-Glance
Wednesday, May 1
2:00 pm - 4:00 pm | Optional: Pre-Conference Training - DD Business 101 |
2:00 pm - 5:00 pm | Exhibitor setup |
Thursday, May 2
7:30 am | Registration opens |
8:00 am - 5:00 pm | Exhibit Hall Open |
8:00 am - 9:00 am | Continental Breakfast |
9:00 am - 9:30 am | Welcome |
9:30 am - 10:30 am | Business Panel |
10:30 am - 10:45 am | Break |
10:45 am - 11:45 am | Sponsored Sessions |
11:45 am - 1:00 pm | Networking Lunch with the Exhibitors |
1:00 pm - 2:00 pm | Sessions |
2:00 pm - 2:30 pm | Visit Exhibitors & Networking Break |
2:30 pm - 3:30 pm | Sessions |
3:30 pm - 4:00 pm | Visit Exhibitors & Networking Break |
4:00 pm - 5:00 pm | Sessions |
5:00 pm - 6:00 pm | Exhibitor Happy Hour |
at your leisure | Dinner on own |
8:00 pm - 9:30 pm | Nightcap at the Blarney Irish Pub |
Friday, May 3
8:00 am - 12:45 pm | Information Desk |
8:00 am - 9:00 am | Continental Breakfast |
8:00 am - 11:00 am | Exhibits Open |
9:00 am - 10:00 am | Team Debriefs |
10:00 am - 11:00 am | Mimosa Mingle Brunch with the Exhibitors |
11:00 am - 12:30 pm | Team Debrief General Session |
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org
Why Attend?
- Tailored for leadership teams.
- Enhance your business practices for long-term sustainability.
- Prepare for the future challenges and opportunities ahead.
- Elevate the quality of services provided to your community.
- Engage in insightful discussions and workshops.
- Network with industry peers and experts.
- Gain actionable strategies to thrive in an evolving landscape.
- Explore our exhibitors' offerings! Our exhibitors provide a wide range of products and services, including adaptive equipment, assistive technology devices, insurance, special education materials, healthcare services, and much more!
Registration Fees |
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MEMBERS | NON-MEMBERS |
Individual Registration: $350 Group Registration
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Registration fee: $700 per person |
Registration also includes:
- Breakfast, Breaks, Lunch, Brunch, and Special Events
**On-site registration is unavailable**
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org
HEADLINE SPONSOR
Exhibitors and Sponsors
Thank you Sponsors!
Headline Sponsor
Platinum Sponsors
Business Panel Keynote Sponsor
Closing Keynote Sponsor
Gold Sponsors
Lunch Sponsors
Brunch Sponsors
Bronze Sponsors
Breakfast Sponsors
Questions?
Contact Melissa Fannon, Director of Events and Strategic Partnerships
Hotel & Travel
Upon completing your registration and submitting the full payment, you will receive a link to access the hotel reservation with our group rate of $169.
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org
Agenda
2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 1 (OPTIONAL Pre-Conference Training) WEDNESDAY, MAY 1ST |
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DAY & TIME | |||||
Wed. 05/01 2:00pm - 4:00pm |
Session 1 - Pre-Conference Training - DD Business 101 Kristi Black, Nineteen Services & Clay Weidner, DODD |
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Training description:
Through insightful discussions and practical examples, participants will gain a deep understanding of cost-reporting, rate models and the important role that data plays when it comes to future investment and policy decisions. The session will also provide the participants with opportunity to learn more about billing procedures, learn to identify and avoid common billing mistakes, and explore solutions to address system concerns. Whether you're a seasoned provider or new to the field, this session promises valuable insights to optimize your billing practices and enhance overall revenue management. |
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2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 2 THURSDAY, MAY 2ND |
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DAY & TIME | |||||
Thurs. 05/02 9:00am - 9:30am |
OPENING & WELCOME | ||||
Thurs. 05/02 9:30am - 10:30am |
Session 2 - TOLEDO BUSINESS LEADERSHIP - Panel: Brent Cousino, Browning Cousineau Corp., Ryan Laskey, Dana Inc. & Jayme Mazur, Destination Toledo |
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Brittco | giv | Gladedgy | NextGen | Therap | |
Thurs. 05/02 Sponsor Sessions 10:45am - 11:45am |
Sponsored Session | Sponsored Session | Sponsored Session | Sponsored Session | Sponsored Session |
Compliance Using Brittco - It Doesn't Get Easier Than This | The Provider's Edge: Find and Unleash the Hidden Potential in Your Agency | Mastering Emotional Intelligence (EI) for IDD Leadership Success: Unveiling the Power of Six EI Competencies | How our Agency is doing Tech First. Ohio providers sharing their technology initiatives | Person-Centered/Data Driven EHR demo/Q&A | |
Scott Flowers Brittco |
Evan Anderson giv.plus |
Stacy Sufka Gladedgy |
Ken Smith NextGenAT, Inc. |
Julie Bowden Therap Services |
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11:45am - 1:00pm | NETWORKING LUNCH WITH EXHIBITORS | ||||
Executive Leadership | Program Design | Business, Finance & Operations | Human Resources | Supervision & Customer Service | |
Thurs. 05/02 Breakout Sessions 1:00pm - 2:00pm |
Session 3 | Session 4 | Session 5 | Session 6 | Session 7 |
Strategic Fusion: Boundless and Koinonia's Path to Success | Beyond Buzzwords: Understanding the Power of Organizational Culture | The Business of Caring | Navigating Unionization: Insights for HR Professionals and Management | Empowering Frontline Supervisors: Insights from Toledo's "Best Places to Work" | |
Patrick Maynard & Diane Beastrom I Am Boundless, Inc. |
Dan Connors St. Joseph Home of Cincinnati |
Scott DeLong CRSI |
Nelson Cary Vorys |
Tim Menke, LOTT Industries & Yvonne McNulty, Plante Moran |
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Executive Leadership | Program Design | Business, Finance & Operations | Human Resources | Supervision & Customer Service | |
Thurs. 05/02 Breakout Sessions 2:30pm - 3:30pm |
Session 8 | Session 9 | Session 10 | Session 11 | Session 12 |
Next Gen Managed Care: Navigating Medicaid, Building Alliances and Transforming Service Delivery | Applying Quality Improvement Principles into Practice | Development: Fundraising and Beyond | Process Improvement for Onboarding and Beyond | The 3-Keys To Leadership | |
Greg LaManna Anthem |
Erin Brigham, CareSource & Shelly Milvet, United Health Care |
Julia Hage, Anne Grady; Kim Finch, Buckeye Broadband; John Jones, HOPE Toledo & Billy Mann, Boys and Girls Clubs of Toledo | Tracy Owens The Ohio State University |
Zakiya Renea Boutique Business Solutions |
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Executive Leadership | Program Design | Business, Finance & Operations | Human Resources | Supervision & Customer Service | |
Thurs. 05/02 Breakout Sessions 4:00pm - 5:00pm |
Session 13 | Session 14 | Session 15 | Session 16 | Session 17 |
The Confetti Connection: Build a Professional Network that Pops | Leveraging Lived Experiences in Person-Centered Planning | Building Sustainable Futures | Reinvigorating Your Employee Benefit Packages | Transforming Perspectives: The Future of Disability Services | |
Greg Peters Reluctant Networker |
Dr. Becca Monteleone, PhD. & Dr. Ally Day, PhD. University of Toledo |
David Cutri, CPA, CISA, CIA University of Toledo |
Suzi Tamborelle |
Katie Hunt-Thomas, The Ability Center; Sarah Heldmann, Wood Co. Board of DD & Dawn Bentley, CAIRE, LLc | |
Thurs. 05/02 5:00pm - 6:00pm |
EXHIBITOR HAPPY HOUR | ||||
Thurs. 05/02 8:00pm - 9:30pm |
OPRA NIGHTCAP - Blarney Irish Pub (Murray Room) |
2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 3 FRIDAY, MAY 3RD |
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DAY & TIME | Executive Leadership | Program Design | Business, Finance & Operations | Human Resources | Supervision & Customer Service |
Fri. 05/03 Breakout Sessions 9:00am - 10:00am |
Session 18 | Session 19 | Session 20 | Session 21 | Session 22 |
Track Debrief | Track Debrief | Track Debrief | Track Debrief | Track Debrief | |
OPRA Staff Facilitator: Pete Moore, President & CEO |
OPRA Staff Facilitator: Teresa Kobelt, Chief Innovation Officer |
OPRA Staff Facilitator: Scott Marks, Vice President |
OPRA Staff Facilitator: Christine Touvelle, Director of Advocacy |
OPRA Staff Facilitator: Rachel Hayes, Director of Residential Services |
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Fri. 05/03 10:00am - 11:00am |
MIMOSA MINGLE BRUNCH with the EXHIBITORS | ||||
Fri. 05/03 11:00am - 11:30am |
Team Debrief with Alex Sheen | ||||
Fri. 05/03 11:30am-12:30pm |
Session 23 - "The Power of a Promise" - Closing Keynote Address - Alex Sheen |
Questions? Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org