Chief Vocational & Employment Services Officer

HELP Foundation, Inc.

HELP Foundation (HELP) has been a leading provider of residential services for children and adults with intellectual and developmental disabilities (IDD) since 1965. Beginning with a few dedicated families and one childrens’ home, HELP has grown to care for more than 700+ individuals each year in over 20 locations. Our mission is to ensure that people with IDD have the homes, environments and opportunities to be valued members of their communities. In serving this mission HELP provides residential support services in Cuyahoga and Summit counties as well as our HELP Summer Program for children with developmental, behavioral, and medical disabilities, and the HELP Adult Day Support & Vocational Programs. All of our programs are dedicated to providing the best quality services to our clients, based on their needs and desires so that they might live their best lives.

Position Description:

The Chief Vocational & Employment Services Officer:

Reporting to the President & CEO, the Chief Vocational & Employment Services Officer is responsible for providing strategic leadership and direct supervision to leadership and staff, as well as, provide programmatic leadership for the successful operation of the Vocational & Employment Services programming. The Chief Vocational & Employment Services Officer works directly with the Ohio Department of Developmental Disabilities (DODD) and other agency management to establish and execute long-range goals, strategies, plans, policies and programs.

Visit: to learn more.



  • Works with the President/CEO and direct reports to initiate and coordinate planning and development of growth opportunities and operational enhancements.
  • Oversees the allocation and control of vocational & employment services program resources.
  • Leads strategic implementation of major programs and changes.
  • Responsible for Clinical and Client Services in Vocational & Employment Services sites Responsible for the assignment and delegation of tasks and projects Provides Quality Assurance monitoring, Advocacy and Crisis Management (MUI/UIR) for Vocational & Employment Services sites.
  • Responsible for the assignment and delegation of tasks and projects.
  • Provides Quality Assurance monitoring, Advocacy and Crisis Management (MUI/UIR) for Vocational & Employment Services sites.
  • Develop systems for accurately monitoring program regulatory compliance (i.e., CARF, OOD).
  • Acts as an ambassador for the agency and play a major role in the advocacy for people with disabilities by maintaining an active involvement in the DODD communities.
  • Evaluate and advise on the impact of new program strategies and regulatory actions impacting the program.
  • Make sure that the strategic plan is effectively carried out in accordance to agency governance.
  • Provide strategic leadership and financial input on decision making issues affecting program trends and needs; to include staffing acuity, productivity management, census forecasting and PST management.
  • Ensures timely and accurate analysis of budgets, billing, revenue management, and financial reporting.
  • Formulate the strategy to drive Agency training, goals and policies.
  • Develop and maintain the clinical competencies and credentials for support staff.
  • Measure the impact of programs and learning activities on staff.
  • Oversees the development of Community Based and Facility Based Employment Programs for adults with developmental disabilities
  • Oversees the development of Vocational Habilitation Services (i.e., food service, shredding, scanning) offered to adults with developmental disabilities.
  • Provides professional development for staff and seeks opportunities to increase own knowledge base.
  • Provides appropriate and effective corrective action when required.

Requirements & Preferences:

  • Minimum of a 4-year degree in a relevant field and 7-years management experience in DD or related field .
  • An accomplished professional with superior communication, leadership and management skills.
  • Team player with the ability collaboration and who fully embraces learning in all formats Proficiency in Microsoft Office and has the ability to learn and use other software and systems.
  • Has the desire, ability and energy to lead in an agency that is focused on maintaining a reputation of excellence.
  • Must be able to travel throughout Cuyahoga, Summit and Lake County and work a variable schedule.

Travel Requirements:




Position Location:

26900 Euclid Ave.
Euclid, OH 44132

For more information and to apply, please contact: 

Christina Webb

(216) 432-4810 EXT 303



Printer-Friendly Version