Details
 

June 23-24, 2021

Frontline Supervisor Training

VIRTUAL Online Training

ZOOM

Frontline Supervisor Training

Suitable for Managers, Supervisors, and Trainers
(Suitable for front line supervisors, and those who supervise and train front line supervisors)

 

DESCRIPTION:

You’ve just received a big promotion, a new set of keys, access to approve timesheets, and an eager team to supervise, educate, support, and lead.

Problem is, nobody’s shown you how.

As a frontline supervisor you are a pivotal link in the service delivery chain and the key to your organization’s effectiveness. (No pressure.)

You are now completely responsible for the performance of your team, regulatory compliance, translating instructions from upper management, and staff development, all while performing a multitude of administrative tasks and helping to ensure the health and welfare of those we serve.

Chances are, you could use a few new tools in your management toolbox.

 

In this hands-on session supervisors will:

  • Learn the 8 Fundamentals of Supervision

  • Discover the secret to finding and addressing the root cause of performance issues

  • Identify their own supervisory strengths and vulnerabilities

  • Understand 2 of the most challenging employee personality types, and learn how to stop them in their tracks

  • Leave with a written Supervisory Success Outline


Date: June 23 and 24, 2021
Time: 10:00 AM - 12:00 PM EST DAILY
CLICK HERE TO REGISTER

*If you do not have an account, you will need to create one in order to register for this event*

Fee:

$75 Members
$150 Non-Members

Cancellation

If you do not cancel 24 hours prior, there will be a 50% cancellation fee as a penalty.
(Example: Session Fee $100 - Cancellation Fee $50)
 
You can substitute an attendee for no additional cost.
 

Questions?

Contact: Melissa Fannon, Events Manager: mfannon@opra.org

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2021-06-23 10:00:00 2021-06-24 10:00:00 America/Detroit Frontline Supervisor Training Frontline Supervisor Training Suitable for Managers, Supervisors, and Trainers(Suitable for front line supervisors, and those who supervise and train front line supervisors)   DESCRIPTION: You’ve just received a big promotion, a new set of keys, access to approve timesheets, and an eager team to supervise, educate, support, and lead. Problem is, nobody’s shown you how. As a frontline supervisor you are a pivotal link in the service delivery chain and the key to your organization’s effectiveness. (No pressure.) You are now completely responsible for the performance of your team, regulatory compliance, translating instructions from upper management, and staff development, all while performing a multitude of administrative tasks and helping to ensure the health and welfare of those we serve. Chances are, you could use a few new tools in your management toolbox.   In this hands-on session supervisors will: Learn the 8 Fundamentals of Supervision Discover the secret to finding and addressing the root cause of performance issues Identify their own supervisory strengths and vulnerabilities Understand 2 of the most challenging employee personality types, and learn how to stop them in their tracks Leave with a written Supervisory Success Outline Date: June 23 and 24, 2021Time: 10:00 AM - 12:00 PM EST DAILYCLICK HERE TO REGISTER *If you do not have an account, you will need to create one in order to register for this event* Fee: $75 Members$150 Non-Members Cancellation If you do not cancel 24 hours prior, there will be a 50% cancellation fee as a penalty. (Example: Session Fee $100 - Cancellation Fee $50)   You can substitute an attendee for no additional cost.   Questions? Contact: Melissa Fannon, Events Manager: mfannon@opra.org ZOOM